Exploring the Use of Navigators to Advance Access to Federal Programs and Services for People with Disabilities



Updated: January 31, 2024

Resource type: Research report
Research theme: Policy, Practice and Ethics
Language: English and French

Description

A 2024 review of navigator services for individuals with disabilities across Canada conducted in partnership with Inclusion Canada and People First of Canada. Reports and showcase examples of navigator services are available in English in French.

Full information

The goal of this project was to identify and share information about how navigators can improve access to federal programs and services.

A navigator is a person who helps you access programs and services. They can help you understand what programs and services are available. A navigator can help you make informed choices. They can help you apply for programs and services that you want.

The project outcomes include a jurisdictional scan and showcases of five organizations in Canada that offer navigation services to people with disabilities. These showcases highlight best practices and identify limitations.